Terms and Conditions (Access to the Website and Membership)


1. This document outlines the terms and conditions related to the access to, use of and membership to www.baqqalia.com (the Website).


2. Gourmet Aksesuar Gida E-Ticaret Ltd. Sti whose registered address is Prof. Dr. Ahmet Taner Kislali Mah. 2873. Cad. Ulucan Sit. No: 3 Ic Kapi no: 10 Cankaya/Ankara (will be referred as “the Company” within the rest of this document) owns the Website and supplies the relevant services as provided within the Website. The terms "Baqqalia", "baqqalia.com", "www.baqqalia.com", "Gourmet Aksesuar Gida E-Ticaret Ltd. Sti" and "The Company", wherever they are used within this document, shall refer to the same legal entity (which is the Company) that owns the Website. 


3. Users of the Website will be referred as “the Customers” hereinafter.


4. Once they access to the Website, the Customers agree to be bound by these terms and conditions. Those who do not agree to be legally bound by all the following terms should avoid accessing and/or using the Website.


5. The Company may make unnoticed changes to any content on its website, including to these terms and conditions. The Customers should review these terms regularly to ensure they are aware of any changes. The Customers’ continued use of the Website after changes are made means that they continue to agree to be legally bound by these terms as updated and/or amended.


6. The Customers agree to use the Website only for lawful purposes in accordance with these terms and conditions, and in a way that does not infringe upon the rights of others.


7. Nothing in the Website may be copied, reproduced, republished, downloaded, posted, broadcasted, or made available to the public for commercial purposes without the explicit consent given by the Company.


8. The platforms (including the comments) provided in the Website shall not be used/misused by any behaviour that might be regarded as harassment or that might cause disturbance or inconvenience to any other person. The Company reserves all the rights to prevent such behaviours and/or end membership of those involved in such behaviours.


9. Under no circumstances the Company may be liable for loss of data, loss of revenue or anticipated profits, loss of business, loss of opportunity, injury to or loss of reputation, or any indirect, consequential damages arising from the use of the Website regardless of the form of action.


10. The content of the Website may involve unintended errors, factual mistakes etc. The Company cannot be held liable for consequences arising from such unintended errors, factual mistakes, etc.


11. The Website is protected by antivirus software, yet the Company may not be held liable for any virus or bug that might unknowingly exist within the Website.


12. The names, images and logos identifying Baqqalia or third parties and their products and services concern copyright, trademark and/or intellectual property of the Company and/or of third parties.


13. Nothing contained in the Website shall be construed as granting by implication, estoppel or otherwise any license or right to use any trademark, patent, design right, copyright or property of the Company or any other third party whose Trademark appears on the Website.


14. The Company can use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to any text, image, graphics, video or audio or other form of data provided by the Customers, which in total will be referred as the information in the rest of this document. The Customers who do not want to grant to the Company the rights set out above should not submit and/or enter any contribution or information to the Website. The Company cannot be held liable related to such information provided by the Customers in case they are defamatory and/or infringe any law and/or infringe upon the rights of third parties.


15. Pursuant to Article 15, if the Company faces any legal or administrative process caused by any information provided by the Customers, the Customer(s) who provide such information shall be liable to cover all legal fees, compensate any damages to be caused to the Company or the others and shall cover all other expenses that may be incurred by the Company as a result of the Customers’ breach of the above warranty.


16. The Customers waive any moral rights on the information they provided to the Website.


17. In case of any conflict between these terms and conditions and the specific terms and conditions appearing elsewhere on the Website, the latter shall prevail unless the opposite is clearly stated.


18. In case any of these terms may not be enforceable due to the laws of any jurisdiction (country, state, region, city etc.) or are in contradiction with such laws, those specific terms and conditions shall not apply, yet the rest of the terms and conditions shall remain in force and continue to be binding on the Customers.



19. The Website provides Business-to-Consumer cross-border shopping platform. When the Customers place an order on the Website, they become importers of the items purchased, whereas the Company is the exporter. All Baqqalia.com shipments are made under the DDU/DAP (Delivery Duty Unpaid/Delivered At Place) scheme. This means that Baqqalia is responsible for the safe delivery of goods to a named destination and will pay all transportation expenses, except for the customs duties and taxes. Under this scheme, once the package arrives at the customs of the destination, the Customer or the recipient, as the importer of the items, is responsible for paying all customs duties, fees, as well as taxes. When placing an order on the Website, since the Customers or the recipient is the importer of the package, they must comply with all laws and regulations of the country/destination in which they or the recipient are/is receiving the package. In some destinations customs duties, fees, as well as taxes (Sales, VAT etc.) might be levied upon the imported package by the relevant customs authorities. Customs authorities in some countries may require the importer to provide additional supporting documents, as well as a particular form of identification before releasing a parcel. As the importer, the Customers may be required to provide their/recipient's identification number such as a Unique Identification Number, CPF, Tax ID, National ID, Passport Number and Import License for certain items. The Customers may include relevant information to their Account page. They may also send them to the Company via e-mail. If requested by the Customer/Recipient, the Company shall strive to provide supporting documents (itemized invoice, information regarding the content of the parcel/package etc.) to the Customer/Recipient to facilitate the clearance and importation of the parcel/package/purchased items, as long as such requested information is available to the Company.


20. Due to any reason whatsoever, if the Customer decides not to proceed with the importation of the purchased items (parcel/package) or cannot import the parcel/package due to any reason including but not limited to the Customs regulations and/or inspections, after a certain amount of time, as determined by the Customs authorities or the courier company itself, the courier company may start the process of returning the shipment to the shipper (The Company). In such a situation, additional costs may incur. The Company doesn't accept any liability for any such cost and/or loss. On the contrary, the Company reserves all the rights to be compensated by the Customer for the additional shipment costs incurred by the parcel's waiting at the Customs and its return to the Shipper (The company).


21. These terms shall be governed by and interpreted in accordance with the laws of Turkey.